Hotel Accommodation Coordinator

1. Job Description

• Advise and introduce hotel accommodation services to guests, ensuring clear understanding of room types, amenities, policies, and promotional programs.
• Professionally and promptly handle guest inquiries regarding hotel services.
• Coordinate with relevant departments to ensure a smooth stay for guests, from check-in to check-out.
• Search for potential clients, negotiate, and persuade customers to purchase short-term services managed and operated by Haviland.
• Receive and manage guest complaints/issues, forwarding them to the appropriate departments at the property management level for resolution.
• Perform other tasks as assigned by line managers.

2. Requirements

• Male/Female, aged 20–27. College or University degree in Tourism, Hospitality, or related fields.
• Strong communication skills; confident and friendly when interacting with guests.
• Quick situational handling skills and flexible problem-solving abilities.
• Priority given to candidates fluent in English or another foreign language.
• Experience in the hospitality industry or equivalent positions is an advantage.

3. Benefits

• Income: 7 - 9 million VND/month + Bonuses.
• On-the-job guidance provided from the start.
• Work in a dynamic, professional, and friendly environment.
• Opportunities to attend advanced professional training courses.
• Full welfare benefits according to company policies.

4. Working Hours & Location

4.1 Working Hours (Shift basis)

• Shift 1: 07:00 - 15:00
• Shift 2: 14:00 - 22:00

4.2 Location

193 Nguyen Van Linh, Hai Chau, Da Nang

5. Contact Information

Submit your CV to: [email protected] — Subject: "Position - Full Name"

Contact: HR Department - 0935.016.